How to Make Eye Contact in a Virtual Group?

In Facilitating for Growth Barbara Fleischer points out that in the early stages of group formation the participants rely heavily on the facilitator for leadership and direction.  The key role of the facilitator is to assist members in getting to know each other and to both establish and model norms that are clear and comfortable for the group.  He or she also sets the tone for the group through hospitality, enthusiasm, and prayerfulness.  

According to Fleischer, making eye contact with the person who is speaking is a powerful sign of inclusion.  She explains, “If a group member only looks at one or two other persons to the exclusion of others, he or she is drawing lines, perhaps unconsciously, indicating who is “in” and who is “out” of the group.”[1]  But how does one make eye contact when a group is meeting virtually?  I asked Pilot AI this question, and this is how it responded:

  1. Look at the Camera: When speaking or listening, try to look directly at your webcam rather than the screen. This gives the impression of eye contact to others.
  2. Position the Camera at Eye Level: Place your camera at eye level to make your gaze appear more natural.
  3. Use Speaker View: If your platform has a speaker view option, use it to focus on the person speaking. This helps you feel more connected.
  4. Engage with Facial Expressions: Smile, nod, and use other facial expressions to show you’re engaged and paying attention.
  5. Minimize Distractions: Close unnecessary tabs and apps to keep your focus on the meeting.

I am heartened by the idea that when I look straight into the camera, all of the participants get the sense that I am looking directly at them.  What further suggestions do you have regarding fostering a sense of inclusion in virtual Christophany Group sessions?  Please share your suggestions on our private Facebook page for facilitators.


[1] Fleischer, Barbara J. 1993. Facilitating for Growth : A Guide for Scripture Study Groups and Small Christian Communities. Collegeville, Minn.: Liturgical Press, (p. 33).

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